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Please go ahead and read through our frequently asked questions and see if your question is already answered. We suggest that you do this before you make contact with us via email. But if your query is different from the one listed below, then send us an email of your concern.


Our Frequently Asked Questions

Travelling to Uganda is one of the safest adventures in Africa that you will ever experience. There are extreme security measures taken for the safety of Tourists considering that the country’s safety measures for the Citizens are also very good. These range from Traffic Officers canvasing the streets to having the Tourism Police in all the National Parks in the Country.

In addition to that we (Rugote African Tours) are completely invested in our visitor’s happiness, satisfaction and well-being in order to make every Tour a successful and memorable one. Therefore we travel with you from the start to the end of the trip.

Psst: Just like in any other country with laws to abide by, we only caution that our visitors follow certain guidelines given by us for security purposes.

It is very important for one to be up-to-date on standard vaccinations. However, every destination has rare and sometimes extremely dangerous diseases to human health, which your home country might not have.

Yes, some vaccinations are recommended for travel in Africa such as;

  • Yellow Fever that is recommended for all travelers that are 9 months of age and above (Mandatory).
  • Hepatitis A & B.

Yes, there will be Electricity in most of the accommodations indicated in the itinerary. There will also be specific accommodations that are far away in private and serene areas that use only Solar Energy and Generators.

Malaria is one of the commonest life threatening diseases in Africa. It is caused by parasites and transmitted through bites of infected female Anopheles Mosquitoes.

Nevertheless; Hospitals, Clinics, Health Centres and many more in Uganda are equipped with Anti- Malarial drugs. We also advise our visitors to pack Insect repellent even if the accommodations provide mosquito nets.

Yes it is safe to drink water. We advise that you have bottled drinking water preferably from a reliable known brand in the country.

Obtaining a Tourist Visa depends on the method that you use to apply and get it. Visitors can obtain a Visa on arrival to Uganda or apply for an E-Visa online.

Some of the requirements needed to require a visa are;

  • A yellow fever card
  • Passport valid for at least six months
  • Copy of passport information page
  • A passport sized photo
  • A copy for your return flight

For more detailed information, visit this website

Yes, we strongly recommend that you have Travel Insurance before you embark on any travel away from your home country.

With all the measures taken to safeguard your health and property on the safari or travels, we advise that you have it in case of any major liabilities like injuries, accidents and any other damages.

We recommend binoculars as an essential on a Safari to get crystal clear views of Wildlife and Nature.

Yes, you can according to your preferred destinations. This would help us narrow down your interests for an amazing trip.

Africa is a beautiful continent that can be visited anytime of the year with a touch of extraordinary.

Uganda, being part of the East African region of Africa, generally has cool temperatures with a mixture of rainy and sunny seasons, but mostly sunny throughout the year because of its location next to the Equator.

  • The Dry seasons are from December to February & June to August.
  • The Wet seasons are from March to May & September to November.

There are three kinds of Accommodations depending on which one suits you best.

  • High-End or commonly referred to as Luxury.
  • Mid-range.
  • Low-End or commonly referred to as Budget.

There are different kinds of food served at the accommodations in your given itinerary.

  • Local cuisines
  • Continental cuisines.

Yes, Safaris are escorted with a professional tour guide. There are times when a trained game ranger is also required.

Yes, there is always a company representative that picks you up from the airport or any preferred location in Entebbe and the capital city Kampala.

Internet is often available at the Hotels or Lodges. Internet connection is only stronger near town centers. Some of the lodges and hotels internet connections are very slow and take you back in time because of their location being very remote most especially inside the national parks.

There is a reliable fleet of Vehicles that have comfortable seats and are well maintained for airport pickups, town tours, out of town tours and any Clients preferred whereabouts.

  • 4*4 Safari Land Cruisers.
  • Tour Vans.
  • Coasters and Mini-bus Coasters.

A gorilla permit is a purchased document that allows a tourist or visitor above 15 years of age to trek and search for Mountain Gorillas in their natural habitat.

It is advisable to acquire a Gorilla permit 5 – 6 months in advance because they are usually sold out and are scarce to get mostly during the peak seasons of June – September, December & February.

Gorilla trekking has always begun very early in the morning. The temperature when hiking the mountain is generally warm but because of the high altitude, you are advised to wear a long sleeved shirt and long trouser, waterproof jacket, long socks (you tuck the trousers into the long socks), hiking boots and have a small bag to carry a few essentials.

Yes, the drivers and tour guides do speak English. A translator for a specific language other than English is provided on request.

Get In Touch

Meet Us

Plot 689 Bukoto-Kisasi Road ,
Kampala, Uganda.

Call Us

+256 780 348313
+256 702 726234
+256 787 820301

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